AnsweredAssumed Answered

Survey 123 and Microsoft Flow have stopped generating emails

Question asked by RC_GIS on Aug 23, 2018
Latest reply on Aug 24, 2018 by RC_GIS

I have a survey which is connected to Flow so when a survey is completed an email confirmation is sent to our customer for use as a permit to access one of our sites. This was working fine up until 6 days ago when the emails stopped generating without any changes being made to the survey or flow.

 

All settings in Flow link to the correct survey and connections are live to both Survey123 and Microsoft Outlook and I can see no obvious points of failure.

 

Can anyone assist on how to reestablish the link between the 2 systems so the emails can be generated again and possibly why this is happened?

 

Thanks

Sarah

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