ArcMap 10.6.1 starts fine when I "run as administrator" but hangs at "initializing application" when I run as a regular user.
I recently upgraded to Windows 10 from 7, both 64bit. ArcMap 10.5 had been working well with Win7. After the (clean install) upgrade to Win10, I installed ArcGIS 10.6.1 and successfully authorized the license (single-user). When installing I had to provide administrator privileges at the usual point in the installation process.
Now when I am using my "regular user" account, ArcMap hangs at "initializing application". ArcCatalog opens without problems. No error messages come up - the startup just freezes. After I click on the installation banner a couple times a message comes up: "ArcMap is not responding; do you want to close the program or wait for it to respond". I have waited up to 30 minutes before forcing it to close.
However, when I "run as administrator", ArcMap starts successfully.
My graphics card (Intel HD 5500) has the latest driver and I do not see any other graphic card software / drivers installed. The computer at first had only "soft" printers (PDF writer, OneNote, etc) and now has one network printer installed. I had the problem both before and after installing the network printer. I have uninstalled ArcGIS and re-installed.
I have reviewed the suggestions at the US and UK sites:
Fix ArcMap crashes: Fixing ArcMap crashes
But none of the applicable solutions seem to work. Trying the suggestion (in "Having trouble ..." to create a log file causes the program to crash right away at startup.
Why would things work when an administrator but not as a regular user? I would prefer not to have to run the program as an administrator.
Thanks to everyone for your help.