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Unable to connect to Portal with Samsung Galaxy S5

Question asked by Magaly.Clement on Aug 14, 2018
Latest reply on Aug 23, 2018 by Magaly.Clement

Hi !

 

I want to connect to my Portal in Collector.

It works fine on my personnel phone Wiko (Android).

With the same link, it doesn't work on my professionnal phone : Samsung (Android)

See the screenshots below :

 

Samsung, after registering the URL (https://mycompany.fr/portal):

After registering the URL with the Samsung

Wiko, after registering the same URL:

After registering the URL with the Wiko

 

The two screens are differents ...

 

Samsung after "Poursuivre" :

Samsung error

 

Wiko connection is fine, I see my webmap...

 

Samsung collector :version 18.0.1, build 1031 same as Wiko

Connection works fine with AGOL account.

 

Any ideas ?

Thanks for help.

 

 

Portal 10.5.1

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