AnsweredAssumed Answered

Batch PDF Export Issue in IE

Question asked by Chris.anderson on Aug 9, 2018
Latest reply on Aug 14, 2018 by BArmstrong-esristaff

Some of my coworkers are having an issue with the Batch Export option on the Survey123 Web site using IE11 (they are required to using IE because of IT restrictions). After starting the batch export, the Status in "Recent Tasks" stays on "Printing..." for 5, 10, 15, 20 minutes. It is only after they log out of the window, close IE, restart IE, and log back in before they can access the finished export. When they look at the "Recent Tasks", it shows the batch file was created in a couple of minutes or less. We are assuming it is an issue with IE, but we would like to see if anyone else has a similar issue. 

 

Chris Anderson

Florida Fish and Wildlife Conservation Commission

Outcomes