Matt985

Side-loaded Basemaps not appearing in Collector after Ipad Update

Discussion created by Matt985 on Aug 7, 2018

On my Ipad I have created a TPK which I used as a base map for my downloaded maps on COllector.  The basemap was side loaded a while ago using Itunes.

 

My Ipad recently had a major update - going from Version 9 to Version 11.

 

Now when I use Collector to download a map onto my device, I can see my basemap TPK in the Choose Basemap section, however when I click on it to choose my work area nothing appears - just a blank square, so am unable to download a map (see attached photo)

 

Has anyone had this problem before and is able to suggest possible workarounds?

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