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Surveys not generating, no error message.

Question asked by cjs041 on Jul 30, 2018
Latest reply on Aug 21, 2018 by cjs041

My organization has a survey which we were previously able to generate reports from but now cannot. We do not receive an error message. The Word report just never generates and stays at 0%. Looking back at the last several reports that generated successfully, it seems that those reports all took around 3 min, 45 sec to generate. I'm guessing that this survey is too long or complicated and needs to be condensed and make better use of repeats. However, I'm not sure that this is the issue. I have attached the xls of the survey we have been having issues with.

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