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Organization account,administrator account

Question asked by PalestineStudiesGisEditor on Jul 20, 2018

hi

i am new to arcgis online .we contact esri to acquire the arcgis desktop and they sent us the authorization number and the organization data.and i create a new esri account to download the application and i fill the organzation so it linked me automatically to the organization.and i successfully downloaded the application.but when i tried to share a service form arcgis desktop i can't see the hosted services when i search for the problem ,it seems i am not administrator or publisher.so how can i know what is the adminstrator account for my organization ?

what is the steps in creating the adminstrator account >or esri should gave us the first account?

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