AnsweredAssumed Answered

ArcMap will not zoom after panning

Question asked by WLSGIS on Jul 13, 2018
Latest reply on Jul 17, 2018 by WLSGIS

Hi all,

I'm having an issue with ArcMap 10.6 Basic not being able to zoom in/out once I pan from where the map originally loads. The scale list in the toolbar will update but the map will not refresh even if I press F5 or push the refresh button. The map will load up if and only if I pan again (sometimes a couple times). 


This started happening recently and occurs even with new blank maps. I've tried changing settings on refresh time and clearing cache, but neither have helped. 


Any ideas on how this issue may be resolved?

Thanks for the help!