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Survey123 Asks to Sign-In Over and Over

Question asked by WPlattPPI on Jul 10, 2018
Latest reply on Sep 19, 2018 by DistantLeaf

I am using Collector and Survey123 to inspect poles.  I first sign in to both apps.  I then use Collector to find the pole, click on it and click on a custom URL that opens Survey123.  I fill out my survey inspection data and attempt to send the data, but Survey123 wants me to sign in again.   This happens very time I try to send the data.  Can someone tell me what I'm doing wrong that is making me sign in over and over again?