Updating Survey123 for ArcGIS on a desktop

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06-28-2018 06:48 AM
JessicaBeres
New Contributor II

Is there an easier way to update the desktop version of Survey123 for ArcGIS (not Connect), than removing the current version and re-downloading? Is there a button or something in the form the guys can click to quickly update their software version? I am asking about updating the Survey123 software itself not the form.

We are running into issues with field staff having older versions on their desktop and the forms sitting in their outbox because of this. Deleting their current version and re-downloading the update is too complicated for some of the users and if there is a better way than having them come into the office and have GIS update the software that would be great.

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JamesTedrick
Esri Esteemed Contributor

Hi Jessica,

At the current time, a manual uninstallation needs to occur before a new version can be installed.  We are working with the AppStudio team to make this capability available in a future release.

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JessicaBeres
New Contributor II

Thank you for the update. This wasn't an issue when our field staff used iPads but our IT switched everyone to laptops and we are realizing this is an issue. 

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