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Attachments failed to load ArcGIS Portal 10.5.1

Question asked by bhanu_vd on Jun 26, 2018

I have published a feature service with attachments (pdf documents).However,i do not see the option enable attachments on the layer item details page.

I can see the attachments as links in the pop-up but the attachment fails to load.

I checked the size of the pdf 's and they are well under 2000 KB.

Can anybody guide me to help resolve this issue .