A red exclamation point shows up next to my complete surveys...

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06-19-2018 06:15 PM
SaraBrookeBenjamin
New Contributor

On my field device (iPhone), a red exclamation point shows up next to my complete surveys and they don't ever seem to send, even if I hit "Send" again. What is preventing my data from being submitted?

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1 Reply
by Anonymous User
Not applicable

Hi Sara Brooke,

If you click on the survey with the red exclamation do you get a detailed error message, if so can you provide a screenshot.

Does the username you are signed in with have access to the survey (permissions) or have the survey been recently re-published? It could be that your survey on the device is no longer pointing to a valid feature service.

Phil.

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