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Deauthorising ARCmap on one P.C. and activating on another

Question asked by ChrisWhittaker_SSWater on Jun 19, 2018
Latest reply on Jun 20, 2018 by ChrisWhittaker_SSWater

Hi,

 

I have deactivated a single user licence of ARCMAP 10.2.1 on an old P.C. having built a new Windows 10 P.C.

 

Q> Should I be able to use the old email activation email code that I used on the original build?

 

If so I am having problems authorising on the new P.C> as although I go through administrator fine , when I try to start up ARC Map I get the error about not licenced

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