Unable to Import CA Certificate into Data Store Tile Cache 10.6 (Azure)

Discussion created by Theolite on Jun 13, 2018
Latest reply on May 19, 2020 by stephen_k



We are setting up an ArcGIS Enterprise 10.6 on Azure manually (without using cloud builder).

It is a multi VM deployment with a web server (2 Web Adaptor), Portal for ArcGIS, ArcGIS Server, Relational and Tile Data Store, each component has its own VM (windows 2016).


SSL is enabled on the web server, and the certificate as been successfully imported into Portal for ArcGIS, ArcGIS Server and the Relation Data Store. But all attempt to import the same CA Cert to the TileCache Data Store with the command utility "updatesslcertificate" have failed (error: unable to import the certificate).


Have you ever had a similar experience ? Any idea on what could cause the import to fail ?


Thank you!