AnsweredAssumed Answered

Survey123 APP issue on Android 8 Oreo

Question asked by kundalay1 on Jun 7, 2018
Latest reply on Jun 12, 2018 by kundalay1

Has anyone experienced an issue with surveys not being able to be downloaded on Android 8.0 Oreo devices? I am not sure if this issue is specific to my phone brand, but when I download a survey in the app, I get a confirmation message saying that the survey has been successfully downloaded. However, when I go and try to view the survey, it says no surveys on device and shows me the button to get surveys. If I click on it, same issue repeats. 

 

I have checked all the permissions for the app and it has all the permissions. 

 

When I repeat the same workflow on an apple ipad(using same ArcGIS online credentials), the survey downloads just fine. The survey is shared with public. 

Outcomes