AnsweredAssumed Answered

Survey123 APP issue on Android 8 Oreo

Question asked by kundalay1 on Jun 7, 2018
Latest reply on Aug 9, 2019 by JTedrick-esristaff

Has anyone experienced an issue with surveys not being able to be downloaded on Android 8.0 Oreo devices? I am not sure if this issue is specific to my phone brand, but when I download a survey in the app, I get a confirmation message saying that the survey has been successfully downloaded. However, when I go and try to view the survey, it says no surveys on device and shows me the button to get surveys. If I click on it, same issue repeats. 

 

I have checked all the permissions for the app and it has all the permissions. 

 

When I repeat the same workflow on an apple ipad(using same ArcGIS online credentials), the survey downloads just fine. The survey is shared with public. 

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