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ArcGIS Network Analyst Route Optimization cannot solve

Question asked by evetu17 on Jun 6, 2018
Latest reply on Jun 6, 2018 by Dan_Patterson

Hi everyone, I'm new to ArcGIS and I'm having problem using the Network Analyst extension. I want to find the shortest driving path from multiple points to a plant.


I obtained the road shapefile from OpenStreetMap via Bbbike extract. The network dataset created from that shapefile has 3 attributes: Length (costs), Minutes (costs), Oneway (restriction).There is only global turns as the turn source, the restricted turns is not available. The hierarchy is also not available.

I tried both to load locations from my .cvs file and select the stops myself but it shows the message below

Does anyone know what is missing here? Is it becasue of the road network dataset? do I need to create a turn feature class?