D.Rawat

Edit Assignment in Workforce after its completion

Discussion created by D.Rawat on Jun 5, 2018
Latest reply on Jun 5, 2018 by cgillgrass-esristaff

Hi,

 

I am trying Workforce for ArcGIS for the very first time and having a hard time understanding why I am able to edit the assignment (Assignment Type, Location, Priority, Due Date, Time etc.) after the assignment is complete & has disappeared from the Mobile Workers Queue.

 

1. If I change the status of a completed assignment to critical, a mobile worker will no longer be able to work on it or acknowledge it, how will it impact my completed assignments. I do not understand the use case for this enabled edit.

 

2. If as a dispatcher i am able to change the Assignment Type from A to B and both have different Survey's attached to them, would it not impact my data in some way.

 

Please help me understand this!

Outcomes