AnsweredAssumed Answered

Offline Mode not working in Parallels - configured to work on another workstation

Question asked by cjbowles on May 31, 2018
Latest reply on Apr 8, 2019 by cjbowles

I am trying to open Drone2Map on the same machine where I activated it to work offline.  In doing so, it asks me to log-in to the account and then I type in the credentials I get the following error:

"The account cannot be used to authorize Drone2Map as it has been configured to be used offline on another workstation."  The problem is that I am using the same workstation - I am running this on Parallels for MacOS and I'm wondering if that is the issue.  


When I disconnect from the internet, it says "Cannot Authenticate Application". 


Any recommendations?  Is there anyway I can disconnect the offline authorization via the organization account?