Cascade immersive section disappeared

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05-28-2018 01:31 AM
LisaReinke
New Contributor

This week, a month after making my story map cascade public, one of the immersive sections disappeared. The section had media (ArcGIS map, also public, created in arcgis.com) and photos (web-linked and CC photos (properly attributed), or my photos).  All worked fine for one month. I recreated the missing section and saved the story map with no problem today. I had also set the ArcGIS maps and the story map itself to prevent auto-delete. How do I prevent sections from disappearing again? Thank you!

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2 Replies
OwenGeo
Esri Notable Contributor

Hi Lisa -- I'm very sorry you had trouble with your story. I understand it is frustrating to lose work. We haven't had any reports of sections disappearing from a story map and have no known issues that fit this description. If you are able to reproduce the issue with a set of specific steps, please let us know.

Owen Evans
Lead Product Engineer | StoryMaps
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LisaReinke
New Contributor

Thanks. So far, no more glitches. Fingers crossed!

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