AnsweredAssumed Answered

Operations Dashboard Incorrect Counts by Record

Question asked by mark.noonan_CL on May 23, 2018
Latest reply on May 24, 2018 by mark.noonan_CL

I am experiencing a strange issue with the count statistic in operations dashboard in AGOL. The resulting counts of records for a table after a query is producing the incorrect number. For example, if I wanted all the inspection reports completed for this year by inspector I get different results in the bar widget then the data table view. i.e I get a return of 5 records in the data view (which is correct) and a value of 11 in the bar graph for one inspector.

The table is related to a feature class in the database via relationship class, and published as a feature and map service from ArcGIS Server 10.3.1.

I spent some time investigating and I have found a strange issue with ObjectID. If I do a query of created date in past year and officer x, with Category field as ObjectID and Statistic as "count" I get this result:

 

You will notice that the number of ObjectID records is 5, yet the count for each ObjectID is more than 1. The total adds up to 11, which is what the bar graph shows:

 

How can I get the bar graph to show the correct count of 5?

Outcomes