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Collector Editing Feature Service - User Name Requirements

Question asked by BGrod on May 22, 2018

Anyone run into an issue where it is required to type the full user name (first.last@COMPANYNAME) and adhere to  case sensitivity in order to edit features in Collector? We tested out basic feature services published to our Portal (10.3.1) with the correct SDE (Oracle) enabled properties (add global IDs, enable archiving, not versioned) and brought into a simple web map. When interacting with the web map via Collector while logging in with our user name (first.last) we could access the web map but not edit features. When typing our full user name (first.last@COMPANYNAME) the editing ability was enabled. Everything works fine so I am not looking for a solution just looking to understand this behavior. Thanks