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why can't i save my arcgis story? how can i change the default pic that appears on the cover of my arcgis story?

Question asked by diadacosta on May 18, 2018

i have just begun to use the arcgis website to create a story map and i am trying to save my story but it gives an error message that says there was an error saving my story but no details about why i can't save it. 

i am also unable to change the picture that accompanies the title of my story map on the cover page. if you know what i should be doing, please advise. the tutorials do not appear to provide details on this, unless i am looking in the wrong place? 

thank you!