AnsweredAssumed Answered

ArcGIS cannot be set to work offline

Question asked by on May 16, 2018
Latest reply on Jun 25, 2018 by aam-esristaff

Hi Folks

I have a non-commercial ArcGIS account, and named user license for ArcGIS Pro. I have been able to work offline in the past, but recently I have not been able to take  it offline. I get this warning:

Right before it comes up, the line under the request box in ArcGIS pro actually says I am authorized


I have tried everything I can think of, but no luck, and no luck finding any info. I am the admin, yet I cannot find a way to reset from the Online management of license page...


I have never authorized on another computer. The only thing I can think of, is I authorized a different license of Pro (from another AGOL organization that I need to lift some layers to), but then sign out of that one, and back into my non-comm account. Could that have caused the issue with this license?

Any Help would be appreciated!