I am currently using the ArcGIS online App Builder for a custom web app. I am hoping to let users click on a shapefile, in my case they are trails, and download it. I am using the screening widget, but the option to download as shapefile is grayed out, only csv downloads are allowed. I have enabled sync on my hosted feature layer and am not sure why downloaded as shapefile is still not available? I am still missing something, or is there another widget that allows for downloading of shapefiles?