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"Opening Map" takes a long time on Windows 10

Question asked by rblash on May 16, 2018
Latest reply on May 22, 2018 by dlaw-esristaff

I have a map for collector which opens fine on Android or iOS (~10 seconds), but on Windows 10 it takes ~90 seconds to open the map. Each device was connected to the same wireless network.

 

The Windows 10 device is a Panasonic Toughpad FZ-G1 running Collector 18.0.1.0

 

I also tested on a Dell laptop running the same version of collector with the same results. Is there any way to figure out what's causing this?

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