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Droid Maxx phone, Collector will not open a web map with City satellite imagery

Question asked by lmawhinney2175 on May 15, 2018

I have a droid maxx smart phone, android version 4.4.4 that I set up with the Collector for ArcGIS app.  Collector for ArcGIS will open web maps with standard base maps that Esri provides.  However, if I want the base map to be the local satellite imagery, Collector for ArcGIS will not open the web map. I get a spinning circle.  I tried opening the web map with an Esri base map and switching afterward and I get the message,"Unable to load the map.  Please try again."  I suspect that this might a limitation of the device, but wanted to hear from others.