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How to label map services?

Question asked by Valentyme on May 10, 2018

Myself and another user in our organization are having issues labeling our map services in AGOL. When we go to hit create labels in AGOL on any layer in the map service, and go through the process to create them. After hitting ok, nothing happens, there are no labels created. Sometimes just clicking "Create Labels" does nothing at all. I am wondering if labeling layers in map services even work?