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Public Notification Widget in ArcGIS for Portal 10.5.1 - generate mailing labels in pdf or csv not working

Question asked by bhanu_vd on May 4, 2018
Latest reply on Apr 10, 2019 by Chet_Shuler

With great help from the GeoNet community ,I was able to get the Public Notification Widget from WAB developer edition into our organizations portal (version 10.5.1). 

The problem I'm encountering now is that the even after setting up the Addressee layer and notification options to pdf and csv for the widget. the widget becomes non responsive and won't generate any labels.

seeking advice and guidance from folks that may have successfully accomplished this.

Image showing widget status after making a seletion using polygon tool.

Thank you