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Slow ArcGIS Server Environment Issues

Question asked by NEOMAPPER on May 4, 2018
Latest reply on May 4, 2018 by randall_williams-esristaff

We have virtual machine that's being hosted on a server at our second office 2 hours away. The OS of that VM is Windows Server 2012 R2. The machine has the following programs install: ArcGIS Server | Portal | web adapters | Data Store (Not being used at the moment) | SQL 2012 for the database. The images below show more details.


Problem - When we're connecting to the database through ArcMap or ArcPro and create a child version under the Default the performance drops drastically to the point that the actual programs (ArcMap/ArcPro) stop responding and crash. I'll provide our server specs below. Please provide troubleshooting ideas below and I will do my best to stay updated with everyone on here.


Physical Server 

VM Host - Hyper-V

VM Machine specs w/ sql gdb

VM - Machine task manager