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ArcGIS 10.5.1 crashes when calling up any Geoprocessing tool, any tool from the toolbox and when loading basemap...

Question asked by gis10enj on Apr 30, 2018
Latest reply on May 1, 2018 by Dan_Patterson

I run ArcGIS 10.5.1. Recently, the software started behaving starngely namely:

 

Each time I call up any Geo processing tool such as Buffer etc, Arcmap crashes. It does same when I call up any tool from the extension toolbox such as Project, Clip raster, etc. Attempt to load basemap crashes the software also. What actually could be happening??

 

I have taken these steps as seen online:

 

1. Cleared cache several times

2. Turned off "Hardware Acceleration"

The problem still persists.

My desktop is 32GG RAM and 4T HDD machine. So I don't think memory and space are the issues here.

 

Please suggest any solution.

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