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Explain collector base maps to me as if I were a 5 year old

Question asked by GCMServicesInc on Apr 30, 2018
Latest reply on Apr 30, 2018 by NSWRFS

When I download a base map from arc gis to collector, why doesn't it resolve when I zoom in?  I have 5m accuracy but can't see any features ala "find my iphone"  or google earth.  Whats the problem?

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