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I currently have a Contractor on site to obtain information through Survey123 App. Bt he recently reported that he is unable to uplaod or submit completed questionnaires. I tried my phone (iPhone 7) and it works fine. The Contractor has an iPhone 7. Any s

Question asked by carl.fest_stantec on Apr 26, 2018
Latest reply on Apr 26, 2018 by jskinner-esristaff

I currently have a Contractor on site to obtain information through Survey123 App. But he recently reported that he is unable to upload / submit completed questionnaires. I tried on my phone (iPhone 7) and it works fine. He has been copying completed Questionnaire's data and updated it as required before submitting, if that may help to understand circumstances that could lead to issues. The Contractor has an iPhone 7.

Any suggestions on probable causes, and troubleshooting I can advise would be great.

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