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Survey taking long time to unpack on Android phones

Question asked by maneeshmassey1 on Apr 25, 2018
Latest reply on Apr 27, 2018 by maneeshmassey1

Hi! I've created a survey using Survey123 Connect for ArcGIS using an XLSForm. I published the form and then got a public link to open and access the survey. But, as soon as one clicks on the survey link, it just keeps on showing unpacking and never loads the survey. The same survey works immediately on iPhones. Can some one please help me know why this is happening ??

Greatly appreciate any help.