I have staff that are using an offline license of Pro while performing offshore sampling in the Gulf of Mexico. Presently, the licenses are able to be checked out for a year. The year is almost up, and I have checked-in the licenses and checked them back out, yet the "Active Until" date has stayed the same. Is there any way to change this date? I cannot risk sending a survey vessel out and have Pro shut down, thus shutting down the research cruise. We could convert licenses to stand-alone, but this does not fit our agency licensing plan.
Any info you can provide is greatly appreciated.
Florida Fish and Wildlife Conservation Commission