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Survey123 Reports(Beta) generate error but no report

Question asked by jcasey_dc on Apr 18, 2018
Latest reply on Apr 20, 2018 by mbrueningesi

I now get "An error occurred while generating report." when trying to generate reports. This happened after successfully generating reports for a few records. After a few, it just begun not working, and now does not work at all.

This happens when using the generic report template which is downloaded. The error also prevents customized reports from running. There is no context or clear reason for the report to fail.

Attempts to fix or diagnose it include re-making the report, re-making the survey and making a new report, etc.. 

Any idea why a report would suddenly stop working? The ability to generate reports with Survey123 is a big deal, so when it stops working, it's also a big deal.

Any ideas?

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