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Web Adaptor 500.19 Internal Server Error

Question asked by dfresh22 on Apr 13, 2018
Latest reply on May 1, 2018 by dfresh22

I installed Web adaptor, having issues getting it to run properly. cant access the configuration page.

I get the following error, any thoughts?

 

HTTP Error 500.19 - Internal Server Error

The requested page cannot be accessed because the related configuration data for the page is invalid.

 

Detailed Error Information:

Module   IIS Web Core
Notification   BeginRequest
Handler   Not yet determined
Error Code   0x80070021
Config Error   This configuration section cannot be used at this path. This happens when the section is locked at a parent level. Locking is either by default (overrideModeDefault="Deny"), or set explicitly by a location tag with overrideMode="Deny" or the legacy allowOverride="false".
Config File   \\?\C:\inetpub\####\arcgis\web.config
Requested URL   http://####/arcgis/webapaptor
Physical Path   C:\inetpub\###\arcgis\webapaptor
Logon Method   Not yet determined
Logon User   Not yet determined

Config Source:

  272:   273:         <handlers>  274:             <remove name="StaticFile" />

More Information:

This error occurs when there is a problem reading the configuration file for the Web server or Web application. In some cases, the event logs may contain more information about what caused this error.

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