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Problem with publishing a network analysis service on ArcGIS server 10.4.1

Question asked by tarikou93 on Apr 11, 2018

i was following a tutorial to publish a network analysis service from this link : https://enterprise.arcgis.com/en/server/10.4/get-started/windows/tutorial-publishing-a-network-analysis-service.htm 

the tutorial use data which is installed with ArcGIS server (network dataset located in the SanFrancisco database) . till now everything work perfectly i could publish this service in my ArcGIS server. But when i try to work with my own network data set, the network analyst work with ArcMap but when i publish the service on the Arcgis service i got this error message :

 

Can anyone help me with this problem ?

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