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send error code 1000, then token required for same stuck survey

Question asked by LBerni@slco.org_slco on Apr 6, 2018
Latest reply on Apr 9, 2018 by LBerni@slco.org_slco

I got a Send Error Code 1000 (see screenshot) for a survey that was submitted multiple times yesterday morning, but then got hung up in the outbox in the afternoon. 

send error 1000

 

I just tried to resend it today and am now getting a different Send error!  This time, all it says is Token Required. 

 

 

Any idea what's going on?

Thanks
Lynn

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