Annual Maintenance Pros / Cons?

Discussion created by SEINick on Apr 3, 2018
Latest reply on Apr 6, 2018 by EatonCountySS

Hey folks. I have, forever, assumed that the annual maintenance we pay for our ArcGIS Server commercial license was required. However, I've now realized it is not. I mean, the first year of maintenance was included, but after that, we can opt to not pay annual maintenance. 


I'd like to know the pros and cons of the maintenance. Maybe via war-story examples from folks that opted to not pay maintenance and learned the hard way what sort of mistake that can be, or alternately, how not paying maintenance turned out to be a perfectly acceptable solution for someone else.


In general, the most obvious con for us is cost. But I'd love to read other thoughts on this!


Moreover, one detail that is not clear is if you buy additional cores for server, is there a maintenance fee for those?

If you paid maintenance for the server, but not the additional cores, what would happen?


Thanks for any input folks!