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Standard basemaps unavailable

Question asked by rnbradt on Mar 29, 2018
Latest reply on Mar 30, 2018 by rnbradt

I just installed the 1.7 version of ArcGIS Earth on two machines. On one, all of the standard ESRI basemaps have a warning icon and are unavailable. Same with Terrain3D. On the other machine, everything is fine. Stuff from my AGOL content and a non-ESRI basemap work fine. Any ideas?