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How long it takes for renew Organization ArcGIS Online subscription?

Question asked by odimm_admin on Mar 28, 2018
Latest reply on Mar 30, 2018 by odimm_admin

Our organization pay almost 40 days ago for #ArcGIS Online, we still do not have access to our account. And of course after 30 days our account was #suspended and we don't have access to our data, we can not manage the processes of the organization placed on AGOL.