License Monitoring Extension Error

Discussion created by bcollins@mt.gov on Mar 22, 2018
Latest reply on May 16, 2018 by olivier@odc.services

From my peer in our Data & Systems Team who is setting up our ArcGIS Monitor environment:


When I go to use/follow the instructions associated with the LICENSE EXTENSION item located here https://arcgismonitor.maps.arcgis.com/home/item.html?id=086ab6e82d0f4506b16a6d335fadc961 on the ESRI ArcGIS Monitoring Gallery website I have an issue.


I follow the instructions as outlined in the PDF that ESRI supplied and get to step 4 and have the issue.  When I select the NEW EXT I should get a config page/screen on the right side of the ArcGIS Monitor Administrator interface, but instead it is blank.  I have restarted the ArcGIS Monitoring server, open and closed the ArcGIS Monitor Administrator interface several times and copied over the file again from the license server, and the error is still the same.



Any suggestions?