AnsweredAssumed Answered

ArcMap and ArcGIS Pro on single EVA student license

Question asked by jackrsteiner on Mar 16, 2018
Latest reply on Mar 19, 2018 by jackrsteiner

Hi. I've been working with a very large dataset and it was recommended I try switching to Pro from ArcMap because of its support for 64-bit computations.


I have an authorization code starting with EVA from the back page of the Getting to Know ArcGIS book. When I created my student account and entered the code to access the download page, I was presented with the option to download both ArcMap 10.6 and ArcGIS Pro 2.1. Originally, I only installed ArcMap. Now I've downloaded and installed Pro and I'm trying to authorize it with the same code.


I select the "Single Use License" as the License Type, and click Authorize, choose "I have installed my software and need to authorize it" as the Authorization Option and "Authorize with Esri now using the Internet" as the Method. After completing my personal details, entering my same authorization number, and selecting "I do not want to authorize any extensions at this time", the wizard connects. I receive this message:

Authorization denies because request would have exceeded max copies for the following authorization number(s): (EVA---------)

This isn't really altogether unexpected, as I did use this number to install ArcMap. Am I be able to switch from my ArcMap installation being authorized to authorizing Pro? What's the process for this?


NOTE: I have tried Deauthorizing the original ArcMap install, to release the license back into the wild, but I still receive the same error message... and I'm unable to reauthorize ArcMap, which presents the same error .