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product level changing daily

Question asked by jwolff on Mar 9, 2018
Latest reply on Mar 12, 2018 by rastrauch

One of our user's machines reverts back from an Advanced concurrent use to a Basic concurrent use product level, almost daily.  This requires me or another person with administrative privileges to run ArcGIS Administrator to switch it back to Advanced.  Anyone else experience something like this?  I'm certain it's user/machine-specific, but I don't know where to look/start.  Thanks for any suggestions.

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