I have a survey123 form, and for some reason on certain devices the captured images don't upload.
It works beautifully on:
Iphone6 iOS 10.3
Ipad2 iOS 9.3
However when using an iPad mini iOS 11.2.6 the images don't upload but there is no error.
There are some posts around the web (and one on this site) about changing the image capture format on new devices from .heic back to .jpeg. However this option isn't available under the camera setting on the ipad mini devices.
Does anyone have any other suggestions?