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App crash rendering the map

Question asked by mgiraldo13 on Mar 6, 2018
Latest reply on Apr 2, 2018 by GDeStigter-esristaff

Good Afternoon.

 

We are developing an WPF application that can route turn by turn directions on the maps. We are using the offline mode to consume the maps through a mmpk file. We have two options of tghe maps one of them uses turn by turn option and the other just plotts some icons over some points on the map. We open the routing map and it works, open the plott map and it works too, but when we try to open the routing map again, the app crash and we are seeing a kernel.dll error in the Event Viewer. The error is more frequently when we use tablets windows, in this moment the tests are running over windows 8.1 pro 32 bits, with Atom cpu 1.60 GHz and 2 gb of ram. Today I update the sdk through the nugget of visual Studio to the 100.2.1 version but the issue is the same.

 

Thanks for your help.

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