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Segment mean shift error 999999

Question asked by yon.davies on Feb 26, 2018
Latest reply on Feb 27, 2018 by yon.davies

Apologies beforehand, I've not done much image analysis in ArcMap. I'm trying to do OBIA on a portion of the NAIP 2016 aerial imagery for Washington (accessed on the GIS server through


I'm following these steps on the ESRI website. First, I use the Segmented Mean Shift tool on a small portion of the NAIP image. There are 4 bands, but the tool takes the first three by default. However, after running for a few minutes I get an Error 999999 and an incomplete output raster in grayscale. 


Does anyone have any idea what I could be doing wrong?