survey123 connect, error publishing to 10.6

[danbecker]

I cannot publish my survey to enterprise 10.6. I get the following error, anyone ever see this before?

JSONobject["timeInterval"] not found. Error code 500.

I tried removing the type=time fields from the survey, same result.

confirmed that I can publish hosted feat. service in portal logged in as site admin.

thanks!

[JohnathanHasthorpe]

Hi Dan 

A few things:

1) What is the security method for the Portal? and how it is configured?

2) Can you share the connect console logs for the publishing process: Troubleshoot—Survey123 for ArcGIS | ArcGIS 

3) Does this error occur on publishing the advanced template (A single question - text), or is it a specific survey (if so pleased share this)?

Many thanks

John

[danbecker]

A1) Portal and server are federated, using built-in portal users/roles. Portal and datastore are on seperate VMs, guest OS is Ubuntu Server 16.04. Server and web adaptor are on the same VM, guest OS is Win Server 2012 R2.

A2) Problematic log is attached. I deleted most of the domain records, they were lengthy.

A3) Advanced template, single question publishes fine, no issue.

Following A3:

• I opened the 2 .xls files side-by-side.
• I started copying single rows from the problematic .xls (Form1), then pasted values into the advanced template .xls (Form2).
• I opened the Form2 folder, and deleted the .itemInfo file
• In portal, I deleted the Survey-Form2 folder
• I republished Form2.
• Repeat this sequence for each new row added from Form1 to Form2.
• I got to the end of the survey, no errors in publishing!!!

There must have been an issue with the Form1 .xls file.

thanks.

[JohnathanHasthorpe]

Thanks for the update - glad you are up and running

[JonSwoveland]

I just submitted a post after having the same issue.  Hoping the Survey123 team can take a look and determine the underlying issue.

[JohnathanHasthorpe]

This issue was a result of a 10.6 Portal bug. The workaround is to remove Start and End questions from your survey.

Or upgrade to 2.7 of Survey123 when it is release later this month.

[JonSwoveland]

Ah ha! 

Thank-you, Johnathan, for this information!

Out of curiosity, is there somewhere I can search for ArcGIS Enterprise known issues?

Cheers,

Jon