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Login Credentials are Lost When I Lose Cellular

Question asked by mike.cooperstein on Feb 14, 2018
Latest reply on Feb 16, 2018 by rborchert

Has anyone else had any issues with their field crews losing their login credentials in Survey123 when their devices go out of cellular range? It's making it very difficult for some of my field crews to work offline. Most are using iPhones. I have asked them to check to make sure all of the applications as well as the OS on their phones are up to date. Just wondering if this is just us or if anyone else has had issues and if so anyone has come up with a solution? 

 

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