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Why is my custom Survey123 app not appearing in iTunes File Sharing.

Question asked by TLongSUGF on Feb 13, 2018
Latest reply on Feb 13, 2018 by JTedrick-esristaff

Since I have upgraded my custom S123 app to 2.5.4 I have lost the ability to see the app "on my device" when plugged into itunes for the purposes of File Sharing (AKA S123 lost data and images and I need to recover it).

 

In previous builds, at lease 2.3, I could still see my custom app in File Sharing within iTunes.

 

Any help is appreciated.

 

Changes made to Survey123 Code are images, color scheme & preconfigured Portal; nothing major.  Also, these same changes did not affect previous builds like on version 2.3 (where file transfer worked).  I am also using all of the same settings (certs, provisioning, app id...etc.) within app studio. This leads me to believe it is not my changes that prevent file transfer within iTunes.

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